Cancellation & Refunds

Cancellation & Refund Policy 

At FlyMenu, we offer subscription-based services to provide you with ongoing benefits and convenience. Please read and understand our Cancellation & Refund Policy for subscriptions outlined below:

Cancellation Policy

  1. Cancellation by the Customer:

    • If you wish to cancel your subscription, you can do so within 15 days from the subscription date.
    • To cancel your subscription, please contact our customer support team and provide the necessary details.
    • Once you have successfully canceled your subscription within the specified time frame, you will not be billed further, and your subscription benefits will cease.
  2. Cancellation after 15 Days:

    • Please note that subscriptions cannot be canceled after 15 days have passed since the date of subscription.
    • Once the 15-day period has elapsed, you will be committed to the subscription for the entire agreed-upon duration, and cancellation will not be possible until the subscription term expires.

Refund Policy

  1. Refunds for Canceled Subscriptions:

    • If you cancel your subscription within the 15-day cancellation window, we will refund the subscription fee already paid minus any applicable charges or fees.
    • The refund will be processed to the original payment method used during the subscription signup process.
    • The refund processing time may vary depending on your payment provider. Please allow a reasonable period for the refund to be processed and reflected in your account.
  2. Refunds for Quality Issues or Errors:

    • In the event that you encounter any quality issues or errors with our subscription services, please contact our customer support team promptly.
    • We will investigate the issue and, if it is verified, provide an appropriate resolution, which may include a refund or an extension of the subscription period.

Please note that FlyMenu reserves the right to modify or update this Cancellation & Refund Policy for subscriptions at any time. It is advisable to review this policy periodically for any changes.

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